Nancy Koehn on the necessity of empathy for leadership

From Forged in Crisis: The Power of Courageous Leadership in Turbulent Times

“It is essential for leaders to understand the experience of those who are falling behind economically, socially, and politically. As wealth and income inequality surge, job growth stagnates, and certain regions boom while others bust, leaders have to reach across these divisions to connect with a broad spectrum of people. This means developing a sense of empathy and then using it to move one’s mission forward. The more volatile the larger environment, the more crucial it is for hedge-fund managers, police officers, and others with significant authority to appreciate the experiences of those with less power and fewer options.”


Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s